The FBN Holdings Group continues to highlight the integral role ‘its people’ play in achieving superior performance and sustaining competitive advantage. At the heart of the Group lies its core values – Innovation, Integrity, Respect, Customer-Centricity and Sustainability; these are the key drivers of her shared systems, norms and principles.
FBN Holdings, a diversified and leading financial services group in Africa offers a broad range of products and services through its subsidiaries, across commercial banking, merchant banking, capital markets, trusteeship and insurance brokerage to millions of customers in over 800 business locations across Africa, United Kingdom and China. With a vision to be the leading African financial services provider delivering innovative solutions, FBN Holdings recognizes that a fully engaged and committed workforce as well as a strong and effective corporate governance structure are vital to the success of the Group.
As such, fostering the right environment for its people to flourish is critical to FBN Holdings success and value-based culture. To further underscore the critical role its people play in achieving overall business goals, the HR strategic objective has been clearly delineated as “to be the hub for choice industry talent and employer of choice”; essentially, this is the overarching imperative for the people agenda to drive superior performance.
FBN Holdings continues to remain fully committed to the course of its leadership aspirations and continues to be synergistic in its approach to people management and empowerment via the following strategic imperatives:
- Plan: Develop appropriate talent management structures, policies and practices to support enterprise strategy.
- Strategic Talent Management: Build an agile, diverse, and innovative workforce through deliberate strategies to attract, develop and motivate various workforce segments.
- Engage: Champion a high-performance culture aligned to our core values, recognizing contribution and empowering employees.
- Reward and Recognition: Apply transparent and market-competitive programs to drive performance improvement and talent appreciation.
- Corporate Responsibility: Create a diverse and impact-driven and sustainable initiative to support our nation building efforts with focus on education, health, and financial literacy/inclusion.
The strategic imperatives listed above are consistently and transparently implemented to deliver stakeholder value and more importantly a strong reflection of employee perception wherein 98% of them say ‘FBN Holdings is a great place to work’. According to Business.com…. Employee empowerment is described as giving employees a certain degree of responsibility for decision making and allowing them to have a voice. FBN Holdings understands that empowerment is a key driver of motivation in the workplace and their overall score of 95% on the Great Place to Work Trust Index survey further substantiates this focus.
Overall, FBN Holdings continues to demonstrate its drive in implementing a value-based people agenda with best-in-class practices to further reinforce its stance as a ‘great work-place and employer of choice’.
